IT Supervisor

Responsibilities:

• Lead large IT projects, including the design and deployment of new IT systems and services

• Monitor performance of information technology systems to determine cost and productivity levels, and to make recommendations for improving the IT infrastructure

• Help define IT infrastructure strategy, architecture, and processes

• Analyze business requirements by partnering with key stakeholders across the organization to develop solutions for IT needs

• Assess vendors and develop test strategies for new hardware and software

• Troubleshoot hardware and software issues related to internal IT

Qualifications:

• Bachelor’s degree in Information Technology, Computer Science, Information Systems, or a related field, or equivalent experience

• 2-5 years of experience working in IT operations

• Experience leading and managing large IT projects and rolling out IT infrastructures across various technologies

• Excellent working knowledge of computer systems, security, network and systems administration, databases and data storage systems, and phone systems

• Strong critical thinking and decision-making skills

• Excellent project management skills and strong ability to prioritize

• Firm grasp on IT infrastructure and operations best practices

• Experience with databases, patch management, and networks including LAN and WAN.
  Background with Operating Systems (Windows, Linux) is a plus

• Knowledgeable in PBX (Asterisk, Sip trunking, VOIP)

• Knowledge of Windows Infrastructure services like Active Domain, RDS/Fileserver/etc, DNS, DHCP,Group Policy – atleast 2 years of experience.

• Basic Knowledge of Virtualization technologies(VM Ware)

• Basic Knowledge Managing a WHM/CPanel.

• Basic Knowledge with databases(Mysql,SQL)

• Basic Knowledge with Cloud Services

• Basic Knowledge with VPN